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    Home»Debt Collectors»Apex Credit Management Debts – Do You Have to Pay? 2023

    Apex Credit Management Debts – Do You Have to Pay? 2023

    Could you avoid payment to Apex Credit Management Debt Collectors? But brushing them aside without a second thought might invite unforeseen troubles. There’s a labyrinth of options to navigate here with Apex Credit Management. Just wait till you uncover what’s next…

    Apex Credit Management Debts - Do You Have to Pay? 2023

    Warren Marshall

    Last updated on 13 August 2023
    Fact Checked

    Table of Contents

    1. Who is Apex Credit Management?
    2. Why is Apex Credit Management Trying to Reach You?
    3. Does the Debt Belong to You?
    4. Is it Better to Pay or Hold Off?
    5. The Impact of Debt Collectors
    6. Understanding the Legal Aspects of Apex Credit Management
    7. How Do Apex Credit Management Debt Collectors Operate?
    8. Dealing with the Lies
    9. Are They Grinding You Down?
    10. Do You Need Debt Help?
    11. You May Be Able to Write Off Your Debt
    12. To Conclude
    13. Apex Credit Management Debt Collector Contact Details
    14. Checking for Other Debt Collectors
    15. Key Points
    16. FAQ

    MORE
    LESS

    Who is Apex Credit Management?

    Apex Credit Management is a well-known debt collection company founded in the UK in 2000. They are a subsidiary company of Cabot Financial, another Debt Collecting company that operates in the UK. 

    As a whale picture, they collect outstanding debts and tax credit overpayments on behalf of their clients, who range from financial institutions to service providers, including

    • HMRC
    • Lloyds
    • TSB
    • RBS Lombard
    • Barclaycard
    • Barclays bank

    Moreover, the Company offers 

    • Outsourcing
    • Debt collection
    • Tracing
    • Field counselling support services, and many more.

    When you owe money to one of their clients, your debt is often handed over to Apex Credit for resolution.

    Why is Apex Credit Management Trying to Reach You?

    Experiencing a surge of repeated contact from a certain entity can be quite unsettling, especially from a debt collection company like Apex Credit Management. But why exactly is Apex Credit Management reaching out to you so frequently? Is it random, or is there more to it? Let’s unmask the truth behind their communication.

    Acknowledging the Debt

    You may wonder, “Why am I being contacted by Apex Credit?” The simple answer is that you likely have an outstanding debt. In fact, acknowledging a debt can typically refer to a debtor (like you) formally admitting that they owe a particular amount of money to a creditor or debt collection agency.

    Yes, it’s as straightforward as it sounds. Apex Credit Management is a debt collection company aiming to recover debts.

    Well, there can be a few ways debt acknowledgement works in the UK ;

    • Written Acknowledgment 
    • Making a partial payment or a part payment 
    • Acknowledgement for Negotiation
    • Acknowledgement as Evidence

    Consulting a solicitor or financial adviser in the UK would be a sensible move if you must acknowledge a debt or deal with debt-related concerns.

    Recognising the Debt Collection Process

    Apex Credit Management follows a process to collect outstanding debts. But how does this process work? And why is it important for you to understand it? Knowing this can be the difference between feeling overwhelmed and in control. So, here are the general steps of this process, which are outlined below:

    1. Firstly, reminder and Communication Phase –  The debt collector will send an initial letter to the debtor outlining the debt details, the amount owed, and payment instructions. They may send reminder letters or call if you do not respond.
    2. Requesting verification of debt – the debtor does this phase, and they can always ask for verification details before they make payments or other relevant actions.
    3. Phase of collecting repayments  – In this period, debtors should make the payments, or they can negotiate repayment methods according to their financial status.
    4. Legal Action Phase – After all these steps, still you are not acting responsibly for your debt, they will move to legal actions to collect this money, such as  County Court Judgment and enforcement actions like seizing your belongings.

    Recognising the Debt Collection Process

    If you’re struggling to pay off debt and don’t want to deal with debt collectors, feel free to reach out to our MoneyAdvisor team for solutions to become debt free.

    Unveiling the Debt Collection Communication

    Receiving calls and letters from Apex Credit Management is more than just random. It’s an integral part of their debt collection process. These notifications might seem relentless and even intimidating at times, but they’re the Company’s way of trying to recoup the amount you owe.

    It’s important to remember that debt collection communication should be conducted respectfully and non-harassingly. So, there’s more to this story.

    Why the Persistence?

    Apex Credit Management might be persistent in reaching out to you. This might leave you wondering, “Why won’t they just give up?” It’s essential to realise their persistence reflects their mandate to collect debts. Other than that, the continuation of a debt collector can be attributed to several factors.

    • To maintain their financial stability and cash flow
    • Meeting Targets and Incentives where they receive commissions or bonuses based on the amount of debt they successfully recover
    • Legal and Regulatory Obligations
    • Their Professional Reputation

    You still have options, however. It would help if you remembered that this persistence must be exercised within legal and ethical boundaries in the UK.

    The Importance of Addressing the Notifications

    Your next question might be, “What happens if I ignore their notifications?” So, it’s important to address these notifications promptly. Ignoring them doesn’t disappear the debt and could lead to additional complications. Moreover, there are several reasons for that.

    • It allows you to understand your rights and legal protections
    • It will enable verifying the legitimacy of the debt
    • It Prevents future unnecessary harassment
    • It helps preserve Your Credit Score
    • It provides a chance to Negotiate Repayment Plans
    • It helps to avoid extreme Legal Actions
    • It is the chance to check the accuracy of Information

    In conclusion, addressing debt collection notifications is crucial; don’t worry. There are ways to handle these communications effectively.

    Communication: Not Just a One-Way Street

    But wait, communication is more than just a one-way street. It’s a two-way dialogue. You can question, negotiate, and communicate with Apex Credit Management about the debt. Isn’t knowing that you’re not just on the receiving end empowering?

    To wrap up, if Apex Credit Management is reaching out to you, it’s a sign that you have an outstanding debt that needs addressing. But don’t feel cornered. There are several avenues available to you in handling this situation effectively. Stay tuned for the next section to discuss verifying the debt’s legitimacy.

    Does the Debt Belong to You?

    Before panicking, make sure the debt is yours. Otherwise, you increase your stress level for nothing at all. It’s common for debt collectors to mistake identities. On this occasion, there can be two  scenarios;

    1. Firstly, you need to recognise the real identity of the debt, whether it’s 100% yours or not.
    2. The mentioned value is different from the value you expected or remembered.

    The best solution for these confusions is to request written validation of the debt from Apex Credit Management to confirm its authenticity. Suppose you want to see evidence of the debt. Ask Apex Credit Management Debt Collectors for a copy of the contract and a detailed breakdown of all fees when you speak with them. 

    But what if they failed to verify? At that moment, Do not even think about repaying the full amount immediately. Then, what is your next step?

    Is it Better to Pay or Hold Off?

    If you are having validation for your debt, and if you can afford to pay it off immediately, do so. So, this action will offer you many advantages ;

    • It alleviates financial stress and unnecessary pressure
    • It prevents potential negative impacts on your credit score
    • It leads to better Financial Flexibility
    • It Avoids late fees and penalties
    • It guides your life to positive financial habits

    However, if the debt is overwhelming, it’s advisable to seek professional advice before making any payment decisions.

    This leads us to another critical aspect. But, there are always many options for Credit Management Debt Collectors according to your financial condition.

    Is it Better to Pay or Hold Off?

    The Impact of Debt Collectors

    Most of the time, debt collectors must do something to get you payment. Also, continual contact with debt collectors like Apex Credit can significantly impact your mental and financial health. So, what are the exact impacts that can happen to you when dealing with them? Let’s see.

    • They can cause emotional distress, often leading to depression and sometimes suicide.
    • They can lead to an invasion of privacy by contacting individuals at your workplace or home.
    • You can trap in Legal Issues and financial burdens.
    • They can negatively impact an individual’s credit score.

    Therefore, it’s crucial to understand your rights and the legal aspects surrounding debt collection. Speaking of legality…

    Understanding the Legal Aspects of Apex Credit Management

    Apex Credit Management operates within the laws set by the Financial Conduct Authority. They must treat debtors fairly and respectfully. In brief, FCA’s rules include requirements for 

    1. treating customers fairly
    2. transparency in communication
    3. handling complaints.

    Any harassment or threatening behaviour is against the law. Because these debt collectors should always act according to the guidelines from The Office for Fair Trading (OFT, 2012). Briefly stated, Apex Credit Management Debt Collectors are accountable for the following:

    1. They should treat Customers Fairly
    2. They should communicate with customers transparently and understandably.
    3. Also, they should respect customers’ privacy and handle their personal information confidentially.
    4. Verification of Debt is one of their responsibility towards debtors.
    5. Debt collectors are not allowed to conduct excessive or unreasonable contact with customers.
    6. Also, they should not engage in deceptive, unfair, or misleading practices towards them.
    7. Moreover, they should not harass or bully debtors, their families, or their colleagues at the workplace.

    On this occasion, if you feel your rights are being violated, you can complain to the Financial Ombudsman Service. In addition, you can report to the OFT through an online complaint form.

    How Do Apex Credit Management Debt Collectors Operate?

    Apex Credit Management’s operation involves complex procedures to reclaim the debts they are responsible for. But how exactly do they do it? Let’s delve into it.

    The First Step: Making Contact

    In most cases, your first interaction with Apex Credit Management might be a surprise. Out of the blue, you receive a letter, email, or phone call. Yes, you heard it right. They use multiple communication channels, all to ensure that their message reaches you. What can be included in such a message? Well, it should include

    • Name of the debt collector and the name of their Company
    • The purpose of the calling to you
    • The outstanding amount of the debt
    • The name of the original creditor
    • How you should pay the debt
    • Additional charges (if any)

    However, you might wonder, “Why is Apex Credit trying to reach me?” With this confusion, you may need to pay more attention to their communication. But, it will not consider a mindful decision and will only worsen the situation. Then, what will be the wor that can happen after ignoring their letter or call? Let’s see in the next section.

    Understanding the Communication Process

    As I have said, Apex Credit Management’s primary operation tool is communication. They’ll contact you, the debtor, through phone calls, letters, and emails.

    You might think, “Why such relentless communication?” The reason is simple. They’re trying to recover a debt you owe, and regular contact is their way to keep you aware of it. But that’s not all and moreover, 

    • They may have specific targets and deadlines to meet for collecting debts.
    • Due to the more competitiveness in this debt collection industry
    • They try to encourage debtors to address their debts sooner rather than later

    Following this, debt collectors will use automated technology to try and reach you. But, they might not even reply if you pick it up, as it is just being used as intimidation.

    Thus, if you get this type of call, you can tolerate it without being inconvenienced. It’s important to remember that, despite some of them employing persistent communication strategies, there are guidelines on how frequently and how they can contact you legally. So, be conscious of it.

    Leveraging Legal Action

    Sometimes, Apex Credit Management might take more drastic measures. They might initiate legal action. Most of the time, they may apply to the court for a County Court Judgment (CCJ). This can negatively impact their credit rating, and they will not be able to purchase any financial opportunities in the future easily. 

    However, if the debtor still has not responded to the CCJ, the debtor collector probably goes to Enforcement Actions such as 

    1. Attachment of Earnings Order
    2. Warrant of Control
    3. Charging Order

    Here comes the scary part. But don’t worry too much. Remember, this is often the last resort and only occurs when all else fails. So, this is in your hand whether you put yourself in such a condition or have proper discussions with them to negotiate an appropriate planning method. Think wisely from today onwards.

    Dealing with Scare Tactics

    You might think, “Can Apex Credit Management scare me into paying?” Some debt collectors, unfortunately, can use tactics to intimidate you. It’s essential to know that while Apex Credit Management can pursue legal action, it cannot resort to unlawful or unethical behaviour. 

    Hold a minute; what can be these unlawful or unethical behaviours? Well, they can be 

    • Making excessive or threatening phone calls
    • Use offensive language for communication
    • Provide false or misleading information to debtors
    • Use unfair practices to recover debts
    • Contacting Third Parties such as family members, friends, or employers
    • Entering Private Property
    • Privacy Violations
    Verifying the Debt

    Your next question might be, “How do I know if the debt is real?” According to the laws, Apex Credit Management must provide evidence of the debt. It’s an essential step to ensure the debt belongs to you.

    Their Approach to Debt Resolution

    How Apex Credit Management interacts with you depends on various factors, including the amount of debt and your financial circumstances. They may offer you a payment plan to help you repay the debt over time.

    But wait, what if you can’t pay? Are there other options? We have talked those options in the later section of this article. Therefore stay with us till the end.

    Beyond the Initial Contact

    After the initial contact, they would likely continue contacting you to resolve the outstanding debt. You might wonder, “Will they ever stop contacting me?” They will, once the debt is settled. But until then, they have the legal right to pursue the debt.

    You’re probably thinking, “Is there any way out of this?” Yes, there is. Let’s see in further sections.

    Dealing with the Lies

    Unfortunately, some debt collectors use unscrupulous tactics to scare debtors into paying. Most debtors put their lives into miserable situations due to these unpleasant lies. Even though there are different kinds of guidelines, debt collectors need to follow them with time. 

    Therefore, dealing with debt collectors may be challenging, especially if you think they give you incorrect Information. 

    Well, what are those dishonest practices or lies that debt collectors might use?

    1. Misrepresentation of Debt
    2. Using aggressive tactics such as making threats of legal action, arrest, or wage garnishment
    3. They act like they are from a government agency, court, or another entity.
    4. They may falsely threaten to damage the debtor’s credit score or report false Information to credit bureaus.
    5. They may say they are coming to take your goods away as considering the charge of the repayment.
    6. They may try to make Unauthorised Withdrawals from the debtor’s bank accounts.

    If Apex Credit Management acts in above mentioned manners, it’s crucial to document these instances. You can use this evidence if you decide to complain.

    Dealing with the Lies

    Are They Grinding You Down?

    The never-ending debt collectors’ never-ending goal will be collecting all the repayments of their relevant debtors. Therefore, their behaviour will lead to threats and harassment, which will cause mental distress to debtors.

    However, dealing with debt can feel isolating, but remember, help is available. If you need more support to deal with Apex Credit Management’s debt collection activities, seek assistance from debt charities or debt solution companies. Furthermore, always try to understand your rights as a debtor for better secured financial status.

    Do You Need Debt Help?

    If the debt situation is out of control, consider professional assistance. Debt solution companies can provide advice and guidance tailored to your situation, including payment plans or insolvency options. Debt solution companies can provide these services for free, or some o,f them charge you a fee for using them. 

    • Citizens Advice Bureau (CAB) – a well-known and respected organisation in the UK  to provide free and confidential advice to help people with their legal, financial, and other issues. They offer various services, such as guidance regarding immigration, consumer rights, housing, debt, and benefits. 
    • Christians Against Poverty (CAP) – a UK-based organisation that offers people with debt and financial challenges practical and comprehensive support. 
    • StepChange –  a UK-based charity organisation that provides free and confidential debt advice to individuals struggling with financial difficulties, including credit card debt, personal loans, mortgage arrears, and other forms of financial stress. 

    You May Be Able to Write Off Your Debt

    In this tough journey, can I write off my debt? Is that possible for me? The answer may give you relief. In certain circumstances, it may be possible to write off your debt. But, this requires legal advice and should not be considered lightly. However, for some, it may be a lifeline. So, let’s look deeper and get a better understanding.

    There are a number of debt solutions that you could use to write off fully or partial amount of debt with it. But you have to fullfill certain conditions in order to get acceptance for each option. Below are some of the famous debt solution available in the UK.

    • Debt Management Plan (DMP)
    • Individual Voluntary Arrangement (IVA)
    • Debt Relief Order (DRO)
    • Bankruptcy
    • Debt Consolidation Loan
    • Explore Government Support
    What is an Individual Voluntary Arrangement (IVA)

    Firstly, you can write off some of your debt by entering into an Individual Voluntary Arrangement (IVA). Wait, what is Individual Voluntary Arrangement? Have you heard of it before? 

    A formal agreement between an individual and their creditors to pay back a portion of their obligations over a certain length of time, usually five to six years, is known as an Individual Voluntary Arrangement (IVA) in the UK. Indeed, it is a contractual contract that a licensed insolvency practitioner overseas.

    In this case, you have to pay two fees ;

    1. a set-up fee
    2. a handling fee each time you make a payment
    What is meant by Debt Relief Order (DRO)

    Secondly, if you are unwilling to go for IVA, you can apply for a Debt Relief Order (DRO). But, these criteria must be fulfilled by you for using the DRO.

    • Owe less than £30,000
    • Do not have much spare income – usually less than £75 per month
    • Do not own your home

    On this occasion, an authorised debt advisor will support you through this procedure.

    To Conclude

    While dealing with Apex Credit Management might seem daunting, remember you have rights and options. Consult with professionals, understand the legalities, and make informed decisions.

    Apex Credit Management Debt Collector Contact Details

    Their official contact details are on their website or in the correspondence they send.

    Website: www.apexcm.co.uk 
    Phone:  0345 849 8889
    Email: correspondence@apexcm.co.uk
    Numbers they call from: 03458498988

    07973838397

    02476757231

    Address: Apex Credit Management Limited, Buckingham Road, Brackley, Northamptonshire, NN13 7DN

    Checking for Other Debt Collectors

    In the present, we can see that most debtors purchase money from several companies at once. It can be

    • Mortgage debt
    • Car loans
    • Couple credit cards 
    • Auto Loans
    • buy-now-pay-later schemes
    • Payday Loans
    • Unpaid Utility Bills etc.

    It is a common scenario. But, the future impact can only go right if you take it seriously today.

    It’s wise to check if other debt collectors are trying to reach you through your credit report and bank statements if you have multiple debts. Because, sometimes, they can appear as PRA Group, Lowell, Cabot Financial or any other name on your credit report. Keeping track of all your debts is crucial in regaining financial control.

    Key Points

    • Apex Credit Management is a reputable UK-based debt collection company that works on behalf of diverse organisations, including financial institutions and service providers, to recover outstanding debts.
    • If you find yourself contacted by Apex Credit Management, it’s likely due to an outstanding debt. However, verifying that the debt is yours is important before you panic.
    • Requesting written debt validation from Apex Credit Management is a recommended first step. Although, you’re not obligated to pay the supposed debt if they can’t provide evidence.
    • If the debt is confirmed, it is most advisable to clear it promptly. If not, consider establishing a mutually agreeable debt repayment plan with Apex Credit Management.
    • The communication process with Apex Credit Management is balanced. Moreover, you can question, negotiate, and communicate with them about the alleged debt.
    • Apex Credit Management must operate within the legal boundaries set by the Financial Conduct Authority. Any aggressive or intimidating behaviour is unlawful, and you can report such misconduct to the Financial Ombudsman.
    • Understanding Apex Credit Management’s debt collection process, which includes persistent communication and, in some cases, legal action, is vital to managing the situation effectively.
    • Professional advice is crucial if the debt situation feels overwhelming or out of control. Organisations like the Citizens Advice Bureau, Christians Against Poverty, or StepChange can provide free support and advice.
    • Under certain circumstances and with professional guidance, it might be possible to legally write off some of the debt with Apex Credit Management.
    • Always keep track of all your debts and respond promptly to communications from debt collectors, including Apex Credit Management, to avoid further complications.

    FAQ

    Can I write off my debt with Apex Credit Management?

    Yes, In certain circumstances, you can write off your debt. However, this generally requires professional advice and assistance, and it’s not something to rely on as a sure solution. Always consult with an experienced debt advisor before making any decisions.

    What rights do I have when dealing with Apex Credit Management?

    As a debtor, you have various rights when dealing with debt collectors like Apex Credit Management. These include the right to request proof of the debt, dispute it if you believe it’s not yours, and negotiate a payment plan.

    Can Apex Credit Management take me to court?

    In some cases, Apex Credit Management might take legal action if you don’t pay your debt. However, this is usually a last resort and only happens if other attempts to collect the debt have failed.

    Is Apex Credit Management legitimate?

    Yes, Apex Credit Management is a legitimate company. They are authorised and regulated by the Financial Conduct Authority (FCA).

    What should I do if Apex Credit Management contacts me?

    If Apex Credit Management contacts you, you must watch their communication because skipping them can lead to additional complications. Try to negotiate with them, ask for proof of the debt, and consider seeking help from a professional debt advisor.


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